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ABOUT US

TierPoint is a leading national provider of information technology and data center services, including colocation, cloud computing and managed IT services.

Careers

Are you passionate about a career in technology? Are you looking for a challenging work environment with a company at the cutting edge of the IT industry? We’re always interested in team-oriented candidates to join our growing family. Our culture encourages hard work and innovative thinking in a friendly and professional atmosphere. Above all, we hire people who will provide the best possible service for our customers. Currently Open Positions Click on the job title to view/download full job descriptions. To apply, please email your cover letter, resume and salary history to careers@tierpoint.com. In the subject line, please reference the position for which you are applying.

Account Executive (Milwaukee, WI) (Kansas City, KS) (Southern CA) (Northern CA) (Phoenix, AZ)
Account Executive We have career opportunities in our Sales Group located in Milwaukee, WI for an Account Executive. In this position you will build Sales relationships by prospecting for new clients, and nurturing existing customer relationships. You will coordinate between Clients and various internal teams to ensure a productive and smooth Client experience. The Account Executive role requires a motivated hunter, who has outstanding sales and relational skills. Download a complete job description.
Applications Engineer I – Collaboration (St. Louis, MO)
Applications Engineer I – Collaboration We are seeking a skilled technical resource that thrives on supporting diverse environments while delivering superb customer service. This position requires the desire and discipline to be able to help customers troubleshoot user applications through the entire stack. Members of the Applications Engineering – Collaboration group are expected to be able to drive alarm notifications and client submitted tickets to resolution while working with the customer in a professional and client first environment. Download a complete job description.
Applications Engineer III (Valley Forge, PA)
Applications Engineer III We are seeking a skilled technical resource that thrives on supporting diverse environments while delivering superb customer service. This position requires the desire and discipline to be able to help customers troubleshoot user applications through the entire stack. Members of the Applications Engineering – Collaboration group are expected to be able to drive alarm notifications and client submitted tickets to resolution while working with the customer in a professional and client first environment. Download a complete job description.
Business Development Representative (Valley Forge, PA)
Business Development Representative We have career opportunities in our Business Development Group located in Valley Forge for a Business Development Representative Role. In this position you will proactively target and reach out to new logo prospective organizations to find new sales opportunities for the TierPoint outside Account Executives. In this role, you will work as part of our sales team and be responsible for qualifying leads from the company website, trade shows, webinars, seminars and other corporate marketing events. You will interact internally with the Sales Enablement, Marketing & Product teams to help support and supplement the TierPoint sales organizations to further expand new opportunities in the sales pipeline. The Business Development Representative reports to the Manager, Business Development Team. Download a complete job description.
Cisco Analyst (Omaha, NE)
Cisco Specialist (Bellevue, NE)
Director, Contract Administration (St. Louis, MO)
Director, Contract Administration Directs personnel and activities of department, and plans, develops, and implements policies, procedures, and objectives of the contract administration function in accordance with objectives of the organization. Confers with organization officials to plan business objectives, to develop organizational policies related to contract administration, and to coordinate the contract administration function. Directs contract administration operations involving customer contracts. Download a complete job description.
Enterprise Operations Center Technician (Valley Forge, PA) (St. Louis, MO)
Enterprise Operations Center Technician In this role, the EOC Technician is responsible for identifying issues and engaging key resources, while performing basic triage of events within the customer environment. Must possess a basic understanding of TCP/IP principles, DNS and user level experience with basic operating systems.. Download a complete job description.
Financial Analyst I – Fiscal Operations (St. Louis, MO)
Financial Analyst I – Fiscal Operations Under general supervision, prepares financial analyses and research in such areas as financial and expense performance, rate of return, depreciation, working capital, and investment. Prepares and maintains companywide budgets and forecasts and analyzes trends in sales and churn, operating expenses, finance, operations, general business related conditions, and other related areas. Utilizing PC systems and software, develops and maintains financial models, compiles and prepares reports, graphs, and charts of data developed. Develops business studies and cooperates with other departments in the preparation of analyses. Download a complete job description.
Help Desk Services Incident Management Analyst (Omaha, NE)
Help Desk Services Incident Management Analyst The Help Desk Services Incident Management is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS include incident management, desktop support and proprietary application support to customers globally. The Help Desk Services Incident Management is the first line incident resolution and collaborates with Service Providers to provide industry leading service all HDS customers.  Download a complete job description.
Help Desk Services Specialist (Omaha, NE)
Help Desk Services Specialist The Help Desk Service Specialist is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS include incident management, desktop support and proprietary application support to customers globally. The Help Desk Service Specialist is the escalation in incident resolution and collaborates with Service Analysts to provide industry leading service all HDS customers. Download a complete job description.
MEP Technician (Marlborough, MA)
MEP Technician The MEP Technician will be responsible for providing technical assistance to TierPoint and its customers in the Data Center. The employee is responsible for the day-to-day maintenance and service on the electrical – mechanical systems supporting the Data Center. This position will be located at our Marlborough, MA campus. Download a complete job description.
Platform Support Engineer (Cary, NC)
Platform Support Engineer The Platform Support Engineer will be responsible for implementing and maintaining continuous integration and build systems that drive efficiency and accuracy throughout the software build and deployment process. The candidate will act as the lead engineering resource for software release related projects and will provide input into the development of new internal systems. This is an independent role that will work alongside a team of Systems Engineers and Architects as well as key Development and Quality Assurance personnel. We are looking for a self-starter who can successfully work across multiple levels – with customers, teammates, vendors, and Executive Management. The Platform Support Engineer must possess a comprehensive understanding of IT infrastructure combined with the ability to execute technical solutions that meet the needs of our customers. Download a complete job description.
Operations Technician II (Hawthorne, NY)
Operations Technician II The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background and experience dealing with customers is a must. General assignments will include, but not limited to: entry-level technical tasks; cabinet prep, stock handling, racking servers, cabling installation, cleaning, working around HVAC and electrical equipment, and organizational tasks. Download a complete job description.
Private Cloud Engineer (Raleigh, NC)
Private Cloud Engineer This is an operations role largely responsible for providing technical expertise around TierPoint’s private cloud platforms to both internal and external organizations in a managed services capacity. Primary responsibilities of this role would include tracking and resolving private cloud related incidents and requests, performing upgrades, managing EM7 monitoring and resource monitoring tool, identify issues and resolve, and working with team to devise a plan for new technologies/firmware/hardware platforms/ and best practices in regards to TierPoint’s private cloud offering. This role requires a client first mentality, high sense of ownership of problems, as well as a high level of attention to detail.Download a complete job description.
Sr. Solutions Engineer
Sr. Solutions Engineer This Sr. Solutions Engineer will partner with the TierPoint sales team to assist in closing new business opportunities by gaining a thorough technical and business understanding of clients’ needs and matching those needs with solutions within the TierPoint service portfolio. Download a complete job description.
Virtualization Engineer I (Philadelphia, PA)
Virtualization Engineer I This is an operations role largely responsible for providing support to our customers use of TierPoint cloud platforms including in private, public and hybrid deployments. Some of the primary responsibilities of this role would including owning, tracking and resolving hypervisor related incidents and requests, fulfilling requests and resolving incidents on a daily basis to ensure service and performance-related issues are identified and resolved, responding to hypervisor alerts and escalation as well as to work with implementations to transition on-boarded customers. This role requires a client first mentality, high sense of ownership of problems and requests assigned, as well as a high level of attention to detail. Download a complete job description.
Virtualization Engineer II (Philadelphia, PA)
Virtualization Engineer II This is an operations role largely responsible for providing support to our customers use of TierPoint cloud platforms including in private, public and hybrid deployments. Some of the primary responsibilities of this role would including owning, tracking and resolving hypervisor related incidents and requests, fulfilling requests and resolving incidents on a daily basis to ensure service and performance-related issues are identified and resolved, responding to hypervisor alerts and escalation as well as to work with implementations to transition on-boarded customers. This role requires a client first mentality, high sense of ownership of problems and requests assigned, as well as a high level of attention to detail. Download a complete job description.
Virtualization Engineer III (Philadelphia, PA)
Virtualization Engineer III This is an operations role largely responsible for providing support to our customers use of TierPoint cloud platforms including in private, public and hybrid deployments. Some of the primary responsibilities of this role would including owning, tracking and resolving hypervisor related incidents and requests, fulfilling requests and resolving incidents on a daily basis to ensure service and performance-related issues are identified and resolved, responding to hypervisor alerts and escalation as well as to work with implementations to transition on-boarded customers. This role requires a client first mentality, high sense of ownership of problems and requests assigned, as well as a high level of attention to detail. Download a complete job description.

Our Culture

A culture defines who we are. It sets forth our goals and principles. Our success is based on the shared values and commitment of the people who are building TierPoint for the future.

Honesty & Integrity

We meet the world head-on as upright, honest, sincere business people. Integrity is our principle.

Family First

We take care of our families and balance our priorities.

Creativity

We embrace opportunity; solutions start with us.

Customer Service

We search out ways to exceed customers’ expectations.

Positive Attitude & Excellence

We are empowered by positive attitudes because we know they are the foundation for excellence.

Take Pride

We each make a unique and positive contribution.

Knowledge & Skills

We are perpetual students; delving, learning, sharing.

Corporate Citizenship

We are active, giving members of our communities.

Care About Others

We value strong teams built on caring relationships.

These core values make TierPoint a very special place to work and also drive a culture committed to exceptional performance and results for our investment partners.