877.859.TIER

Jacksonville

Our hardened, purpose-built data center was built to withstand severe weather events. With 15″ reinforced concrete walls and 2N redundancy for all critical power and cooling systems, including dual power feeds from independent grids, our data center is designed to be always up and available. In addition, the facility is audited under ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo* standards annually.

*Please see Security & Compliance section below for details

Highlights
  • Hurricane resistant, purpose-built hardened building that helped maintain continuous operations during Hurricane Matthew
  • Located adjacent to the main fiber-optic lines that serve Florida
  • Multiple diverse fiber feeds to TierPoint facilities via a I0G network
  • SSAE-I6 SOC I and SOC 2, PCI DSS, GLBA and Sarbanes-Oxley compliant hosting solutions
  • Advanced facility automation, for power, cooling and network redundancy
  • 2,000- to 3,000-gallon tanks on site for up to 48 hours of continuous load runtime
  • Unique in the NE Florida market with true 2N, fully redundant mirrored power systems, instead of N+I or lower at all other facilities—2N equates to a fully redundant, mirrored system, with each component of critical infrastructure being duplicated for resiliency
  • 25,000 sq. ft. BCP/DR office space—the largest in NE Florida—with some ready for occupancy and I8,000 sq. ft. available to build to suit
Facility
  • I20,000 sq. ft. facility, with 45,000 sq. ft. of raised floor space
  • Office suites from I50 sq. ft. to 30,000 sq. ft.
  • Dedicated staging area
  • Café-lounge area with three (3) conference rooms
  • Reinforced concrete walls
  • Hurricane resistant, purpose-built hardened building
  • Located outside the 500-year flood plain
Security
  • 24x7x365 live security
  • State-of the art IP camera systems
  • Multi-factor badge and iris scan access-control systems
  • Cage and rack badge and biometric options
  • ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo*
  • Bunker design with no exterior windows

*PCI Colo – Certification on PCI-DSS Requirement 9 & 12 (Physical Security and Information Security Policies) only for the data center (colocation) services. Colocation provides secure space, power, and environmental controls for merchants and service providers, some of which fall under PCI compliance. No logical access to any customer systems that may contain cardholder data.

    Power
    • 4.5MW of 2N capacity
    • 9MW of total power
    • I.5MW of critical power
    • Dual diversified feeds from separate substations
    • Automatic start diesel standby generators, each with dedicated 3,000-gallon, above-grade fuel tank
    • Fully automated redundancy and fail-over
      Network

      Carrier-neutral facility

      • Located adjacent to main fiber-optic lines serving Florida
      • Multiple diverse fiber feeds to TierPoint facilities via I0G network (coming)
      Connectivity

      On-Net Carriers

      • AT&T
      • Cogent
      • Comcast
      • DFS
      • FPL Fibernet
      • Level 3
      • Southern Light
      • TW Telecom

      Jacksonville Location

      8324 Baymeadows Way
      Jacksonville, FL 32256
      (904) 440-7200