877.859.TIER

Boston-Andover

TierPoint’s Data Center in Andover offers complete end-to-end enterprise data, voice, network and cloud solutions including Disaster Recovery as a Service (DRaaS), cloud services, managed services and more in a secure facility audited under ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo standards annually. The Andover data center facility falls into a Tier III standard from a power and cooling standpoint and are in an N+1 configuration as required. SLA covers network availability at 99.995%, which matches the Tier IV criterion.

Facility
  • 21,000 square feet of raised floor space expandable to 42,000 square feet
  • Disaster recovery office environment space available with substantial expansion capabilities
Security
  • 24x7x365 onsite personnel
  • Two factor authentication including the use of Biometric scanning device before allowing entry into the data center and critical areas
  • Security Mantrap
  • Video surveillance and capture to DVR
  • Electronic verification by TierPoint personnel
Power
  • Four (4) pad mounted 1,500 KVA service transformers (upgradeable)
  • Switchable commercial power feed from national grid substation
  • Five (5) 1,400 horsepower Caterpillar 1000 kw backup generators in an N+1 configuration
  • Eight (8) GE 500 kVA UPS inverters and battery packs in a 2N configuration
  • Generators tested weekly at no load and monthly at full site load
  • Minimum of 24 hours of on-site fuel storage
Network
  • Carrier neutral, high availability and resilient 10 GB Internet connectivity
  • Diverse upstream feeds via separate paths into the facility
  • TierPoint provided, redundant IP Network connectivity utilizing HSRP and other protocols.
  • TierPoint provided cross connects of standard media types to connect to the carrier of your choice
Connectivity

On-Premise Carriers

  • AT&T
  • Comcast
  • Lightower
  • Sidera Networks
  • Verizon
  • Veroxity

Boston-Andover Location

15 Shattuck Road
Andover, MA 01810
(877) 859-8437