(877) 859-TIER

Charlotte 3

TierPoint’s data centers in Charlotte provide Disaster Recovery as a Service (DRaaS), cloud services, managed services and more. They’re audited under ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo* standards annually and are designed to meet the most demanding requirements. TierPoint’s state-of-the-art Charlotte data centers are capable of handling enterprise-class server management applications for customers nationwide.

*Please see Security & Compliance section below for details

Highlights
  • One of four TierPoint data centers in Charlotte and seven in North Carolina
  • 75,000 sq. ft. of raised floor space across four data centers on campus
  • Operating in Charlotte since 2003
  • Dark fiber ring between Charlotte facilities
  • II on-net carriers
  • I00% uptime SLA
  • Charlotte hospital power grid (region’s #I priority grid)
  • Financial district fiber interconnect
Facility
  • 7,200 sq. ft. of raised data center floor
  • Building strategically located outside of severe weather and seismic zones
  • Building and roof rated to withstand hurricane-force winds
  • Full brick, ballistic-resistant walls with no exterior windows
  • 36-in. raised floor provides static pressure cooling from below to ensure efficient and effective cooling of computer equipment
  • Masonry, brick and steel construction
  • Leak detection system
Security
  • 24-hour physical security staff monitors all cameras, door positions and badge access areas
  • Lightning protection throughout the perimeter, rooftop, and electrical and mechanical support infrastructure
  • ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo*
  • No external signs or branded advertising of facility location
  • Redundant off-site monitoring of all security systems
  • Badge and biometric scan required for entrance to data center: Biometric scanner verifies individual’s unique hand geometry and heat signature before entry

*PCI Colo – Certification on PCI-DSS Requirement 9 & 12 (Physical Security and Information Security Policies) only for the data center (colocation) services. Colocation provides secure space, power, and environmental controls for merchants and service providers, some of which fall under PCI compliance. No logical access to any customer systems that may contain cardholder data.

Power
  • 8I0kW power capacity
  • Fully redundant 2MW diesel generator with I0,000-gallon fuel tank that provides more than four days of fuel
  • Facility located on primary power grid close to local power substation
Network
  • Carrier neutral, high availability and resilient Internet connectivity
  • Multiple diverse feeds to each from separate paths to the building
  • TierPoint provided, redundant IP bandwidth available with I0GB connectivity
  • TierPoint provides cross connections, of standard media types, to connect customers to the carrier of their choice
Connectivity

On-Net Carriers

  • AT&T
  • Century Link
  • Cogent
  • Level 3
  • Lightower
  • Palmetto Net
  • Time Warner Cable
  • TW Telecom
  • Verizon
  • XO Communications
  • Zayo

Charlotte 3 Location

113 N. Myers St.
Charlotte, NC 28202
(877) 859-8437