(877) 859-TIER

Charlotte 4

TierPoint’s data centers in Charlotte provide Disaster Recovery as a Service (DRaaS), cloud services, managed services and more. They’re audited under ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo* standards annually and are designed to meet the most demanding requirements. TierPoint’s state-of-the-art Charlotte data centers are capable of handling enterprise-class server management applications for customers nationwide.

**Please see Security & Compliance section below for details

Highlights
  • One of four TierPoint data centers in Charlotte, and seven in North Carolina
  • 75,000 sq. ft. of raised floor space across four data centers on campus
  • Operating in Charlotte since 2003
  • Dark fiber ring between Charlotte facilities
  • More than I5 on-net carriers
  • I00% uptime SLA
  • Charlotte airport power grid (region’s #2 priority grid)
  • Flexible cloud configurations (private, multitenant and hybrid) includes products from EMC, NetApp, HP, Cisco and F5
  • Customer work spaces and DR seating available
Facility
  • 40,000 sq. ft. data center/office building
  • I0,830 sq.ft raised floor data center
  • 36-in. raised floor rated to support I,200 lbs. per sq. ft.
  • Masonry and steel construction plus hurricane-rated roof and walls
Security
  • 24-hour on-site security staff monitors all cameras, door positions and badge access areas
  • Lightning protection throughout the perimeter, rooftop, and electrical and mechanical support infrastructure
  • No external signs or branded advertising of facility location
  • Redundant off-site monitoring of all security systems
  • ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo*
  • Badge and biometric scan required for entrance into data center: Biometric hand scanner verifies individual’s unique hand geometry and heat signature before allowing entry

*PCI Colo – Certification on PCI-DSS Requirement 9 & 12 (Physical Security and Information Security Policies) only for the data center (colocation) services. Colocation provides secure space, power, and environmental controls for merchants and service providers, some of which fall under PCI compliance. No logical access to any customer systems that may contain cardholder data.

Power
  • 2N power design
  • Each customer cabinet served by redundant A-Side/B-Side power feeds
  • Two 2.25MW Kohler backup generators with two 3,900-gallon fuel tanks
  • Four Toshiba G9000 750kVA UPS units with true 2N critical redundancy within the electrical system
  • 900kW of UPS critical load capacity
Network
  • Carrier neutral, high availability and resilient Internet connectivity
  • Multiple diverse feeds to each from separate paths to the building
  • TierPoint provided, redundant IP bandwidth available with I0GB connectivity
  • TierPoint provided cross connections of standard media types to connect customers to the carrier of their choice
Connectivity
On-Net Carriers

  • AT&T
  • DukeNet
  • Level 3
  • Time Warner Cable
  • TW Telecom
  • XO Communications
  • Windstream

Charlotte 4 Location

1805 Center Park Drive
Charlotte, NC 28217
(877) 859-8437