877.859.TIER

Raleigh-RTP

TierPoint’s data center in North Carolina’s Research Triangle Park (RTP) offers complete end-to-end enterprise data, voice, network and cloud solutions including Disaster Recovery as a Service (DRaaS), cloud services, managed services and more. Leveraging our core nationwide IP network, the RTP Data Center is a safe, secure facility audited under HIPAA, PCI DSS, SOC 1 Type II and SOC 2 Type II standards annually. Statistics show the majority of businesses who do not have an IT backup plan in place eventually fail after they experience a disaster. The RTP data center is Tier III certified and designed to ensure your critical IT systems, applications and data are safe from tornadoes, hurricanes, earthquakes, fires, floods and other disasters – natural or otherwise.

Highlights
  • Tier III Certified by The Uptime Institute
  • SSAE-I6 SOC 3 Type III Certified
  • One of seven (7) interconnected TierPoint Data Centers in NC
  • Fully 2N Designed and Commissioned for all systems
  • 24x7 security and technical operations, providing high-touch hands-and-eyes support
  • I00% SLA for facility, power and network
  • Leading hybrid IT data center providing connectivity to a variety of cloud options
  • Ability to provide DR solutions (DRaaS) to 38 interconnected data centers nationwide
  • Dedicated, local compliance team to help our customers meet regulatory compliance needs
Facility
  • 22,000 sq. ft. facility with I0,000 sq. ft. of raised floor data center space
  • 24x7x365 access
  • Secured customer cages and cabinets available
  • Robust network operations center (NOC)
Security
  • 24x7x365 onsite personnel
  • Card access system
  • Electronic verification by TierPoint personnel
  • Biometric identity access system
  • Video surveillance and capture to DVR
Power
  • Tier III modular design for easy capacity expansion as needed
  • Fully 2N A-side and B-side power distribution design
  • Designed and commissioned Tier III certified by the Uptime Institute
  • 2,500kVA of utility capacity expandable to I2,000kVA
  • Two redundant 2,000kW Cummins generators each with 4,000 gallons of fuel storage
  • Both A- and B-side electrical systems have modular I,200kW high-efficiency UPS systems
  • Eight (8) 300kVA power Distribution units (PDU) with branch circuit monitoring
Network
  • Carrier neutral, high availability and resilient Internet connectivity
  • Multiple feeds to each building from separate paths
  • TierPoint provided, redundant IP bandwidth available with I0GB connectivity
  • TierPoint provided cross connections of standard media types to connect customers to the carrier of their choice
Connectivity

On-Net Carriers

  • AT&T
  • Comcast
  • Frontier
  • Level 3
  • XO Communications
  • TW Telecom
  • Windstream

Raleigh-RTP Location

99 T W. Alexander Drive
Durham, NC 27709
(877) 859-8437