877.859.TIER

Raleigh

TierPoint’s Data Center in Raleigh offers Disaster Recovery as a Service (DRaaS), cloud services, managed services, dedicated server, colocation and more. Our Raleigh Data Center is It’s audited under ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo* standards annually to ensure your IT systems, applications and data are safe and secure. We deliver the highest level of security, safety, redundancy, reliability, scalability, and technology – with capabilities for handling server management applications for customers nationwide.

*Please see Security & Compliance section below for details

Highlights

  • Multiple power feeds from separate sub-stations
  • N+I and 2N designed and commissioned data rooms
  • SSAE-I6 SOC 3 Type III Certified
  • One of seven (7) interconnected TierPoint Data Centers in NC
  • Fully 2N Designed and Commissioned for all systems
  • 24x7 security and technical operations, providing high-touch hands-and-eyes support
  • I00% SLA for facility, power and network
  • Leading hybrid IT data center providing connectivity to a variety of cloud options
  • Ability to provide DR solutions (DRaaS) to 38 interconnected data centers nationwide
  • Dedicated, local compliance team to help our customers meet regulatory compliance needs
Facility
  • 30,500 sq. ft. of raised floor data center space
  • Building strategically located outside of severe weather and seismic zones
  • Building is rated to withstand hurricane-force winds
  • Ballistics-resistant walls, doors and windows
  • 24- to 36-in. raised floor rated to support I,500 lbs. per sq. ft.
  • Masonry and steel construction
  • Hurricane wind-rated roof
  • Leak detection systems throughout the facility
Security
  • Lightning protection throughout the perimeter, rooftop and electrical and mechanical support infrastructure
  • Entrance requires badge or security entry
  • ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo*
  • 24-hour security monitors all cameras, door positions and badge access areas
  • Redundant off-site monitoring of all security systems
  • Cameras on each doorway
  • Access to the data center requires two-factor authentication consisting of biometric hand scan and security code
  • Sensor-driven cameras watching every door, aisle, cage and cabinet, NOC, NODE and other secure support rooms
    • *PCI Colo – Certification on PCI-DSS Requirement 9 & 12 (Physical Security and Information Security Policies) only for the data center (colocation) services. Colocation provides secure space, power, and environmental controls for merchants and service providers, some of which fall under PCI compliance. No logical access to any customer systems that may contain cardholder data.

Power
  • 2N or System Plus System Power design
  • Redundant utility transformers, generators, Automatic Transfer Switches (ATSs), main switch panels, UPSs and PDUs
  • Power distribution consists of an A and B side methodology with each side of the power infrastructure having the capacity to support full facility load in the event of failure
  • Redundant 2MW diesel generators are regularly tested for added protection
  • Critical functions are remotely monitored within data center
Network
  • Carrier-neutral, high availability and resilient Internet connectivity
  • Multiple feeds to each building from separate paths
  • TierPoint provided, redundant IP bandwidth available with I0Gb connectivity
  • TierPoint provided cross connections of standard media types to connect customers to the carrier of their choice
Connectivity

On-Net Carriers

  • AT&T
  • CenturyLink
  • Charter Communications
  • DukeNet
  • Level 3
  • MCNC/NCREN
  • Time Warner Cable
  • TW Telecom
  • Windstream

Raleigh Location

5301 Departure Drive
Raleigh, NC 27616
(877) 859-8437