877.859.TIER

Raleigh

TierPoint’s Data Center in Raleigh offers Disaster Recovery as a Service (DRaaS), cloud services, managed services, dedicated server, colocation and more. Our Raleigh Data Center is a HIPAA, PCI DSS, SOC 1 Type II and SOC 2 Type II compliant facility design to ensure your IT systems, applications and data are safe and secure. We deliver the highest level of security, safety, redundancy, reliability, scalability and technology – with capabilities for handling server management applications for customers nationwide.

Highlights
  • Multiple power feeds from separate sub-stations
  • N+I and 2N designed and commissioned data rooms
  • SSAE-I6 SOC 3 Type III Certified
  • One of seven (7) interconnected TierPoint Data Centers in NC
  • Fully 2N Designed and Commissioned for all systems
  • 24x7 security and technical operations, providing high-touch hands-and-eyes support
  • I00% SLA for facility, power and network
  • Leading hybrid IT data center providing connectivity to a variety of cloud options
  • Ability to provide DR solutions (DRaaS) to 38 interconnected data centers nationwide
  • Dedicated, local compliance team to help our customers meet regulatory compliance needs
Facility
  • 30,500 sq. ft. of raised floor data center space
  • Building strategically located outside of severe weather and seismic zones
  • Building is rated to withstand hurricane-force winds
  • Ballistics-resistant walls, doors and windows
  • 24- to 36-in. raised floor rated to support I,500 lbs. per sq. ft.
  • Masonry and steel construction
  • Hurricane wind-rated roof
  • Leak detection systems throughout the facility
Security
  • Lightning protection throughout the perimeter, rooftop and electrical and mechanical support infrastructure
  • Entrance requires badge or security entry
  • 24-hour security monitors all cameras, door positions and badge access areas
  • Redundant off-site monitoring of all security systems
  • Cameras on each doorway
  • Access to the data center requires two-factor authentication consisting of biometric hand scan and security code
  • Sensor-driven cameras watching every door, aisle, cage and cabinet, NOC, NODE and other secure support rooms
Power
  • 2N or System Plus System Power design
  • Redundant utility transformers, generators, Automatic Transfer Switches (ATSs), main switch panels, UPSs and PDUs
  • Power distribution consists of an A and B side methodology with each side of the power infrastructure having the capacity to support full facility load in the event of failure
  • Redundant 2MW diesel generators are regularly tested for added protection
  • Critical functions are remotely monitored within data center
Network
  • Carrier-neutral, high availability and resilient Internet connectivity
  • Multiple feeds to each building from separate paths
  • TierPoint provided, redundant IP bandwidth available with I0Gb connectivity
  • TierPoint provided cross connections of standard media types to connect customers to the carrier of their choice
Connectivity

On-Net Carriers

  • AT&T
  • CenturyLink
  • Charter Communications
  • DukeNet
  • Level 3
  • MCNC/NCREN
  • Time Warner Cable
  • TW Telecom
  • Windstream

Raleigh Location

5301 Departure Drive
Raleigh, NC 27616
(877) 859-8437