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August 16, 2018 | Matt Pacheco

Hosted Private Cloud Environment Positions Potbelly Sandwich Shop for Growth

According to a recent article in Forbes, “We are living in the second longest period of economic growth since World War II. If this recovery is sustained into 2019, it will be longer than [the] run up to the dot-com boom.” Many sectors of the American economy are seeing an uptick in business, and according to Investor’s Business Daily, economic optimism continues to climb.

Somewhat paradoxically, this good news may leave some businesses in a bit of a bind. After a decade or more of belt-tightening, many are finding themselves without the agility required to make the most of the economic recovery.

Recently, a change in PCI regulations prompted Potbelly, a fast-growing sandwich business with more than 420 locations, to revisit their IT infrastructure. As noted in her article on, Maryann Byrdak, Potbelly’s CIO, decided it was also a good time to consider whether their current infrastructure could keep up with their growth plans:

Maryann Byrdak-Potbelly Sandwich Shop CIO  “As Potbelly’s CIO, I am responsible for modernizing our cloud strategy to accommodate the company’s ambitious growth plans and changing PCI compliance requirements. To meet our business goals, Potbelly needs an agile, flexible and secure IT infrastructure to support critical applications including business intelligence and credit card processing. At the same time, we did not want to own or maintain infrastructure components.” 

Potbelly partnered with TierPoint to move from their current multitenant cloud environment to a hosted private cloud that better met their security and compliance requirements and gave them the agility they needed to meet their growth goals. We’re looking forward to partnering with Potbelly to help them grow and witness their transformation to the sandwich shop of the future.

Learn more about Potbelly’s transformation from a panel discussion at BraveIT 2018, where Ms. Byrdak was featured in Bravery in the Midst of Digital Transformation: Success Stories

Read the full article on



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