Office 365 Managed Services
Take full advantage of the benefits of your investment with Office 365 management services
Office 365 gives you the tools you need in a modern workplace.
Simplify Office 365
Office 365 gives you all the benefits of a modern workplace, but organizations are realizing that they still have to provide IT resources to manage and support it day to day. Managed Office 365 from TierPoint eases the burden of daily maintenance and support, allowing your IT team to work on strategic initiatives. Pass the complexity of managing Office 365 to a dedicated team that focuses on Office 365 every day.
Lessen the Strain on Your IT Resources
- Professional Support – Our team of more than 300 managed services professionals is here to support you.
- End-to-End Management – We provide full migration, deployment, admin and end-user support, and management services.
- Expertise – We’ve got you covered, for simple or complex migrations. We migrate and deploy customers every day, and keep up-to-date with all the latest from Microsoft.
- Hybrid Specialists – We specialize in hybrid IT environments that help clients improve response times, drive performance, and manage risk.
Customer Success Stories
We tried a couple of hosting companies during the first few years, but they didn’t quite meet our expectations. We knew we needed a reliable hosting company that could provide great customer support and ensure minimum downtime for our customers. So we provided TierPoint with an extensive checklist of our requirements. Based on the response, we knew we had found the company we wanted to work with.
President and CEO
TierPoint came to the table with a solution that met all our requirements within the budget we had assigned. The systems worked flawlessly and the TierPoint security staff was a joy to work with as we installed and learned the new system. We couldn’t be happier!
After touring the TierPoint–owned data center facilities and meeting the organization’s management and engineering teams, it became clear that TierPoint was the cloud provider that made us feel we could successfully accomplish our objectives.
Technology Services Supervisor
Central Valley School District
Four Reasons to Move to Office 365
Additional support options for Managed Office 365 are available and include:
- Initial environment assessment and performance recommendations
- Consulting services to ensure Office 365 is customized for your unique requirements, including specialized compliance and security concerns
- Migration and deployment services
- Architected hybrid environments
- Synchronize Office 365 with Active Directory (AD)
- Configuration and monitoring
- Real-time troubleshooting
- HelpDesk support for administrators and end users
Make the most of Office 365 with TierPoint End User HelpDesk
How many help desk calls do you get when you upgrade a piece of software like Microsoft Office? Free up your IT team and let TierPoint manage it for you. You’ll ensure your users get the support they need, while IT focuses on more strategic initiatives. We handle your basic end-user questions like password resets, login issues, or Outlook connection problems so you don’t have to.
Your end users get access to our experienced Office 365 support team with advice for setup and configuration and support for all Office applications (Word, Excel, PowerPoint, Outlook, and more), Exchange, SharePoint, Yammer, and Teams. In addition to Managed Office 365 for administrative management, TierPoint also offers the optional Help Desk Services as an add-on service to provide end-user support as well.
Managed Office 365 is ideal for:
- Freeing your IT up from the day-to-day management tasks required with Office 365
- Determining when and how to implement a hybrid architecture for balancing different requirements across an organization
- Performing ongoing updates and maintenance of the environment when you have limited internal IT resources
- Designing the best approach to support federated identity with Office 365
- Offering your employees end-to-end customer support, helping you make the most of yourr Office 365 investment
Hybrid support and expertise
Office 365 from TierPoint is built to give you flexibility. It allows for a hybrid implementation with some mailboxes on-premises and others in the cloud. We are experts in building and maintaining hybrid environments. We work with you to understand your specific needs, architect a solution to meet those needs, and then migrate your existing infrastructure in a staged process, to keep disruption to a minimum.