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IT Services to Enable Transformation in Healthcare

Healthcare

Healthcare organizations such as hospitals, doctors’ offices, diagnostic services, and surgical centers are facing industry-wide disruption that aims to lower costs, reduce friction, and deliver innovation. At the same time, consumers are demanding choice, value, and connected digital experiences from their healthcare providers. Legislation to enable patients to price shop will usher in changes to the competitive landscape. All these challenges are exacerbated by the threat of cyberattacks, aging IT systems, regulatory requirements, and opportunities presented by telemedicine and connected medical devices.

Free your team to focus on building patient and provider experiences that drive revenue while partnering with TierPoint to manage time-consuming IT skills. Our experts will become an extension or your team and provide strategic IT guidance and experience in diverse skill sets including cybersecurity.

TierPoint offers a broad range of IT services, secure data centers, and cloud solutions connected by a coast-to-coast network. Thousands of clients, from small businesses to Fortune 500 enterprises, choose TierPoint’s highly experienced IT professionals to provide private, multitenant, managed hyperscale, and hybrid cloud solutions – and colocation, disaster recovery, security, and other managed services.

What Your Health Organization Needs

Enhance Patient Experiences

Consumers are starting to view healthcare like any other purchase. To engage them, your healthcare organization needs to deliver a fully connected experience, make your services more accessible, and provide the information patients need to improve their health. Patients expect portals to access their healthcare records and manage appointments, while providers need ways to share data securely – whether from medical devices or communication with other providers and healthcare services.

How TierPoint can help:

Cloud Advisory Services

Our experts can help determine the right mix of cloud technologies to transform your organization, enabling innovation and rapid responses to new business challenges.

Our Consulting Services

Disaster Recovery

Disaster recovery services, such as DRaaS, can help you to meet compliance mandates and minimize downtime for critical healthcare systems.

Our Recovery Services

Manage Rapid Data Growth

Data volumes in healthcare are growing nearly 50% annually. Patients, providers, and payers depend upon secure, free-flowing data exchange for care coordination. Value-based care is pressuring healthcare business leaders to create compelling consumer channels and generate business intelligence to reduce costs and improve outcomes. Adoption of IoT medical devices continues, along with telehealth and remote patient monitoring.

Your IT infrastructure may be holding you back if it is outdated, complicated, or inflexible. Compliance mandates and data security requirements are a big challenge. A cost-effective IT infrastructure solution can deliver more value to your business while also reducing capital expenses.

How TierPoint can help:

Private Cloud

Ingest and analyze large data sets quickly to better understand how to improve patient care and drive business revenue. Access patient information stored in a secure, private cloud.

Our Cloud Services

Disaster Recovery

Ensure resiliency for your patient and clinical data, applications, and infrastructure – minimizing the duration and impact of interruptions.

Our Recovery Services

Managed SAP

Get visibility and intelligence in real-time to improve patient engagement, patient safety, health insights for personalized medicine, billing, and business operations.

Our Managed Services

Security Services

Protect PHI with a proactive IT security approach. Engage our multi-layered defense to shorten the time to identify and mitigate attempted cybercrime.

Our Security Services

Secure Critical Patient Data

Unauthorized access to health records provides cybercriminals valuable information with which to obtain new credit cards, bank accounts, and prescription medications. Healthcare is a top target, with 82% of U.S. hospitals experiencing a significant cyber attack in a year. Balancing consumers’ digital expectations while keeping their personal health information (PHI) secure is mission critical.

Your healthcare delivery organization needs to grow while maintaining customer trust. Your patients expect to access their information online, and your staff needs to use mobile devices to access patient data – all while news headlines report yet another medical office or hospital hit by ransomware.

TierPoint helps many healthcare delivery organizations comply with data storage and access regulations such as:

  • HIPAA/HITRUST (health and patient protection)
  • SOC + HITRUST (health and patient audits)
  • PCI-DSS (payment card information)
How TierPoint can help:

Security and Compliance

There is no compliance without securing your systems first. Security encompasses everything we do at TierPoint. Our experts can help design and configure solutions to meet your compliance needs.

Our Security Services

Colocation and Managed Services

Store your business records and applications in a secure, compliant data center with world-class physical security, cybersecurity, and managed services – and allow your team to focus on building innovative healthcare experiences.

Our Colocation Services

Disaster Recovery

Be back in business in minutes when disaster strikes, with near-zero data loss, to help ensure compliance.

Our Recovery Services

Streamline IT Infrastructure

Through mergers and acquisitions (M&A) and growth over time, your healthcare IT infrastructure may be pieced together from disparate and disconnected systems; specialized healthcare IT software, such as Epic or Cerner; and a multitude of patient-care applications. At the same time, the move to value-based care is driving a need for a scalable, stable, and streamlined IT environment where data flows easily and efficiently. Many healthcare providers are due for an IT overhaul, weighed down by legacy systems that burden staff instead of improving performance.

How TierPoint can help:

Colocation and Managed Hosting

Consolidate data centers and extend the value of your IT investments by collocating in one of our SSAE 18 SOC 1, SOC 2, HIPAA, and PCI DSS v3.2 audited data centers.

Our Colocation Services

Cloud

Stay competitive and deliver on patient and staff expectations with a secure cloud-based infrastructure to provide you with a modern IT infrastructure, improved performance, and digital transformation.

Our Cloud Services

Our Healthcare Customers

What They Say

Working with TierPoint allows us to be more proactive in continuously improving our patient care. I know that our IT infrastructure is in TierPoint’s capable hands, and I don’t have to worry about the system going down. Instead, I’m able to concentrate on applications that directly improve the experiences of our patients and allow for a higher level of treatment at an affordable cost.

Dr. Dale Misiek

DMD & Managing Partner , Carolinas Center for Oral and Facial Surgery

Ensure your IT strategy positions you for success

Take advantage of a complimentary workshop with our experts to take your cloud inspired IT strategy to the next level.

Book Your IT Strategy Workshop