- Illinois -
Chicago – Polk Data Center
Located in the heart of Chicago, just west of the Loop, our data center provides convenient access to power and connectivity. Thanks to the unique history of this building and its robust, modernized infrastructure, we provide flexible data center services ranging from carrier-neutral colocation to private suite. This allows our customers to conveniently and efficiently scale their IT operations under one roof. TierPoint’s Chicago-Polk facility was originally developed as a carrier hotel and is directly connected to Chicago’s primary fiber optic ring, allowing us to provide low latency access to all of the major data centers and exchanges in the downtown area. This facility is audited under SSAE 18 SOC 2 Type II, PCI-DSS*, GLBA and HIPAA standards annually and are ITAR and EU-US Privacy Shield registered.
Building Description
- 107,000 sq. ft. with 28,265 sq. ft. gross raised floor space
- Cabinets, cages, and suites that can be customized to meet precise requirements
- Build-outs available for Business Continuity – Disaster Recovery Workspace and Dedicated Office Workspace
Security Features
- 24x7x365 electronic and physical security
- Two-factor authentication, including the use of biometric scanners
- CCTV surveillance, with a minimum of 90 days of retention
Reliability
- Four (4) redundant N+1 configuration UPS systems
- Served by two electrical feeds from multiple sub-stations for greater resiliency
- Redundant 2.5MW diesel generators with onsite fuel capacity of 4,000 gallons
Uptime
- 100% uptime SLA
Network
- Carrier-class, carrier neutral facility
- Multiple, diverse fiber feeds, with dark fiber connectivity available
- TierPoint-provided, redundant IP bandwidth available with 10Gb connectivity
- Connectivity to Lakeside Technology Center (350 Cermack)
Carrier & Product Availability
- Multiple on-net carriers available.
- Cloud on-ramps and fabrics
- Managed Services, including private cloud, disaster recovery, and security solutions.
- See Connect Point for all carriers and product offerings.
* PCI-DSS – Certification on PCI-DSS Requirement 9 & 12 (Physical Security and Information Security Policies) on data center (colocation) services. Colocation provides secure space, power, and environmental controls for merchants and service providers, some of which fall under PCI compliance. No logical access to any customer systems that may contain cardholder data.
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