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Chicago – West Data Center

TierPoint’s Chicago West Data Center

Chicago - West Data Center

Just five miles from O’Hare International Airport and 15 miles from downtown Chicago, the state-of-the-art TierPoint West Chicago data center and colocation facility enables companies in many industries to increase business agility and improve IT performance.

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High Performance

This secure data center enables businesses to reach 50 million people easily and efficiently in the East North Central region. The West Chicago data center hosts one of TierPoint’s multitenant cloud pods and is part of a nationwide network of TierPoint data centers with guaranteed exceptional performance and low latency connections. TierPoint operates a second data center in Chicago on Polk Street. 

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Strategic Location

Illinois headquarters 37 of the Fortune 500. Professional and business services, real estate, manufacturing, finance, and insurance are among the top private industries. Chicago is a major transportation hub and relay point to the U.S. heartland. The Midwest’s lower risk of natural disasters, such as hurricanes and wildfires, leads many businesses to locate a data center here.

Facility Specifications

  • 89,000+ total square feet, 15,000+ square feet of raised floor space 
  • Cabinets and cages available 
  • A-side and B-side power distribution design 
  • 2 x 2MW diesel generator on-site, 4,000-gallon tanks 
  • 24x7 Remote Hands technical support 
  • 100% uptime SLA
  • Carrier-class, carrier-neutral facility 
  • Cloud on-ramps and fabrics 
  • Multiple, diverse upstream feeds via separate paths into the facility 
  • Connectivity to Lakeside Technology Center (350 E. Cermak) 
  • See Connect Point for all carriers and product offerings
  • 24x7x365 electronic and on-site security qualified personnel 
  • Secure two-factor authentication including biometric systems 
  • CCTV surveillance, with a minimum 90 days of retention 
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Product Availability
  • Managed services, including private cloud, disaster recovery, security, and colocation solutions 
  • Audited under SOC 1 Type II, SOC 2 Type II, SOC 2 + HITRUST, GLBA, HIPAA, PCI-DSS1, NIST SP 800-53 rev 41 annually and ISO 27001 certified2. ITAR and EU-US Privacy Shield3 registered

1. Data Center Colocation Services (NIST Moderate baseline).
2. ISMS and data center colocation.
3. EU Standard Contractual Clause/DPA template available.

Chicago - West (CHI)

9333 West Grand Avenue

Chicago, IL 60131 

Why TierPoint

A leading national provider of hybrid IT solutions, TierPoint helps organizations drive performance and manage risk. No U.S. provider comes close to matching TierPoint’s unique combination of thousands of clients; more than 40 edge-capable data centers and 8 multitenant cloud pods coast to coast; and a comprehensive portfolio of cloud solutions, colocation, disaster recovery, security, and other managed IT services. 

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Our biggest challenges were compliance, travel for our IT staff, and the ownership trust factor in terms of moving our mission-critical infrastructure to an outside provider. In the end, it really came down to a matter of trust.

Rich Hawley 

Director of IT Infrastructure Services 

American Customer Care 

Our Satisfied Customers

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