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Chicago-West

TierPoint’s Chicago-West data center, located just 15 miles from downtown Chicago, offers Disaster Recovery as a Service (DRaaS), cloud services, managed services and more while delivering the highest level of security, safety, redundancy, reliability, scalability, and technology. Our Chicago West Data Center is located in a secure facility audited under SSAE-18 SOC 2 Type II,
PCI-DSS1*, GLBA and HIPAA standards, ITAR and EU-US Privacy Shield registered.

*Please see Security & Compliance section below for details

Highlights

  • I5,650 sq. ft of raised floor
  • I0G Inter-Facility bandwidth
  • Security profile includes multi-factor authentication requirements for data center access, mantraps and video surveillance
  • 2N or system plus system power design
  • 2,500kVA of initial distribution capacity with each customer cabinet served with redundant A-/B-side power feeds
  • Two (2) 2,000kW Cummings backup generators each with 4,000 gallons of fuel storage
  • Carrier neutral, resilient I0G Internet connectivity with high availability
  • All infrastructure concurrently maintainable

Facility

  • 89,000 sq. ft. purpose-built data center facility
  • I5,650 sq. ft. of raised floor data center space
  • Masonry and steel construction
  • All infrastructure components concurrently maintainable

Security & Compliance

  • 24-hour physical security monitors cameras, door position and badge access areas
  • Video surveillance and capture to DVR
  • Pan-tilt-zooms (PTZs) cameras at each doorway throughout the exterior of the facility
  • SSAE-18 SOC 2 Type II, PCI-DSS1*, GLBA and HIPAA standards, ITAR and EU-US Privacy Shield registered
  • Multi-factor authentication including biometric scanning required for entry into data center and critical areas
  • Security mantrap

1PCI-DSS – Certification on PCI-DSS Requirement 9 & 12 (Physical Security and Information Security Policies) on data center (colocation) services. Colocation provides secure space, power, and environmental controls for merchants and service providers, some of which fall under PCI compliance. No logical access to any customer systems that may contain cardholder data.

Power

  • 2N or system plus system power design
  • 2500kVA of initial distribution capacity with each customer cabinet served with redundant A-/B-side power feeds
  • Two (2) 2,000kW Cummings backup generators each with

4,000 gallons of fuel storage

  • Generators tested weekly at no load and monthly at full load
  • Multiple MGE 8,000 625kVA arrays for true 2N redundancy within the electrical system
  • I,550kW of uninterrupted power supply (UPS) critical load capacity
  • Minimum of 24 hours of on-site fuel storage

Network

  • Carrier-neutral, resilient I0G Internet connectivity with high availability
  • Diverse upstream feeds via nseparate paths into facility
  • TierPoint provided, redundant IP network connectivity utilizing HSRP and other protocols
  • TierPoint provided cross connects of standard media types to connect to your carrier of choice

Connectivity

On-Net Carriers

  • AT&T
  • Cogent
  • Comcast
  • Level 3
  • TeliaSonera
  • Windstream
  • Zayo

Chicago-West Location

9333 West Grand Ave.
Franklin Park, IL 60131
(877) 859-8437