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Digital Transformation & IT Services for Professional & Advisory Services Firms

Professional Services

Lawyers, architects and engineers, marketing professionals, and other consultants and services firms need to provide high levels of client service and attract the best employees and contractors. You need to meet project deadlines, deliver value, and minimize non-billable time. At the same time, you are faced with IT challenges – such as cybersecurity and compliance, outdated IT infrastructure, growing storage requirements, and time-wasting workflows. All of these can impact your client deliverables and waste hours.

Free your team from time-consuming IT tasks by partnering with TierPoint, so you can prioritize building client experiences that drive revenue. Our experts will become an extension of your team and provide strategic IT guidance and experience in diverse skill sets including cybersecurity.

What Your Firm Needs

Strengthen Security

Your clients depend on you to properly handle their confidential information and keep their data secure. Access to client documents may have regulatory mandates, in addition to expectations that you will safeguard information provided to your team in confidence. Clients may demand secure portal access to their files and case documents, and employees expect virtual desktops to provide secure agile access for flexible and remote work schedules.
How TierPoint can help:

Security Services

Ensure your data is secure by design with our proactive, security-first approach. We support thousands of customers with SOC 2, HIPAA, and PCI-DSS audits.

Our Security Services

Private Cloud

Share data and allow all authorized parties to access it broadly and on demand with a dedicated and secure private cloud.

Our Cloud Solutions

Disaster Recovery

Meet compliance mandates and minimize downtime for business continuity with cloud computing and disaster recovery services, such as DRaaS.

Our Recovery Services

Colocation and Managed Services

Store your business records and applications in a secure, compliant data center with comprehensive physical security and cybersecurity and allow your team to focus on innovation.

Our Colocation Services

Improve Remote Access

Collaboration and sharing fuels efficiency and performance while improving the customer experience. Offsite work and flexible work schedules require the ability for employees and contractors to access company data and systems remotely over a fast communication network, in real-time from anywhere. You need to add new users easily. At the same time, security and control are essential.

Placement of IT infrastructure depends on factors such as usage patterns, applications, data criticality, and data sovereignty. TierPoint offers a variety of IT infrastructure solutions that deliver remote access with varying levels of management and co-management, giving you the flexibility to maintain control.

How TierPoint can help:

Hybrid Cloud

One cloud doesn’t fit all workloads. Our cloud experts can assess your needs and determine the best approach for you to meet your business objectives.

Our Cloud Services

Colocation and Managed Services

Reduce overhead costs, solve data challenges, and shift away from managing the plumbing of IT – and toward building innovative client experiences.

Our Colocation Services

Enhance Storage and Compliance

Your firm may have big data challenges coupled with compliance mandates. You need to make an ever-growing amount of information accessible to the right people – but maintaining a scalable, high-performance storage infrastructure on your premises is costly. You need to maintain access at all times, with better cost management.

TierPoint also helps many professional services and advisory firms comply with data storage and access regulations such as:

  • PCI-DSS
  • HIPAA/HITRUST
  • SOC + HITRUST
  • GLBA
  • Sarbanes-Oxley
  • NERC
How TierPoint can help:

Storage as a Service

Upgrade to modern storage technologies offering high availability in a variety of formats and performance levels.

Our Backup Services

Disaster Recovery

Be back in business in minutes in the event of an outage, with near-zero data loss – meeting your compliance objectives.

Our Recovery Services

Security Services

Defend against next-generation cyber threats with a multilayered approach to security. Our IT security services let you customize your security solution to safeguard each layer within your environment.

Our Security Services

Compliance Services

Ensure regulatory compliance. Our certified information security professionals are experienced across industries and IT environments.

Our Compliance Solutions

Streamline Workflows

Managing client workflows and administrative processes can improve client service. Forward-thinking services firms use automation to gain more visibility over projects and insight into ways to mitigate project delays – and eliminate time wasted on time-intensive and manual administrative tasks. Innovative collaboration and workflow technologies can help you keep projects on track, so you hit your deadlines.
How TierPoint can help:

Cloud

Leverage innovative cloud technologies to enable artificial intelligence (AI) tools to help streamline the way your data is ingested, updated, and managed – and improve performance and provide accurate real-time data to your staff and clients.

Our Cloud Services

Managed Services

Access best-in-class technology and skill sets with managed IT services – from managed hosting to Managed Office 365 for collaboration, from OS licensing and patch management to application management, and from IT infrastructure monitoring to help desk services.

Our Managed Services

Simplify IT Infrastructure

Outsourcing technology infrastructure to an IT services company can add resiliency and enhance security while allowing your staff to maintain control. Since moving to TierPoint in 2011, American Customer Care (ACC) has embraced the move to an outsourced Infrastructure as a Service (IaaS) environment:

“We’ve been super happy with everything at TierPoint,” said Rich Hawley, Director of IT Infrastructure Services. “The support team has been great; they continually work with us to support our dynamic environment. We’ve moved our core production to the TierPoint data center, including a Windows-based phone system running on Dell hardware, SIP gateways, voice circuits and data circuits, VMware blade servers, and more.”

In addition to top support and a highly available data center operating environment, American Customer Care achieves cost savings from collocating with TierPoint.

“We’ve seen significant cost savings in terms of circuits, cabinets and hardware, support hours, Internet connectivity, and the power, cooling and other data center infrastructure. In fact, the cost of those items at TierPoint was offset by cancelling a single DS3 circuit with another provider,” Hawley said.

Learn more about American Customer Care’s solution.

Our Services Firm Customers

What They Say

The ability to adjust configurations quickly and easily was one of the key requirements for our company. As we have added new clients, TierPoint has made it a simple and cost-effective process to update the infrastructure to support them. At the same time, we oftentimes have new releases of our software that require a quick deployment to ensure uninterrupted service. We’ve found that TierPoint has been able to meet our requirements each time.

John Hathaway

IT Manager, Corporate Travel Manager

Ensure your IT strategy positions you for success

Take advantage of a complimentary workshop with our experts to take your cloud inspired IT strategy to the next level.

Book Your IT Strategy Workshop