Digital Transformation & IT Services for Professional & Advisory Services Firms
Lawyers, architects and engineers, marketing professionals, and other consultants and services firms need to provide high levels of client service and attract the best employees and contractors. You need to meet project deadlines, deliver value, and minimize non-billable time. At the same time, you are faced with IT challenges – such as cybersecurity and compliance, outdated IT infrastructure, growing storage requirements, and time-wasting workflows. All of these can impact your client deliverables and waste hours.
Free your team from time-consuming IT tasks by partnering with TierPoint, so you can prioritize building client experiences that drive revenue. Our experts will become an extension of your team and provide strategic IT guidance and experience in diverse skill sets including cybersecurity.
What Your Firm Needs
Ensure your data is secure by design with our proactive, security-first approach. We support thousands of customers with SOC 2, HIPAA, and PCI-DSS audits.
Meet compliance mandates and minimize downtime for business continuity with cloud computing and disaster recovery services, such as DRaaS.
Colocation and Managed Services
Store your business records and applications in a secure, compliant data center with comprehensive physical security and cybersecurity and allow your team to focus on innovation.
Improve Remote Access
Collaboration and sharing fuels efficiency and performance while improving the customer experience. Offsite work and flexible work schedules require the ability for employees and contractors to access company data and systems remotely over a fast communication network, in real-time from anywhere. You need to add new users easily. At the same time, security and control are essential.
Placement of IT infrastructure depends on factors such as usage patterns, applications, data criticality, and data sovereignty. TierPoint offers a variety of IT infrastructure solutions that deliver remote access with varying levels of management and co-management, giving you the flexibility to maintain control.
One cloud doesn’t fit all workloads. Our cloud experts can assess your needs and determine the best approach for you to meet your business objectives.
Colocation and Managed Services
Reduce overhead costs, solve data challenges, and shift away from managing the plumbing of IT – and toward building innovative client experiences.
Enhance Storage and Compliance
Your firm may have big data challenges coupled with compliance mandates. You need to make an ever-growing amount of information accessible to the right people – but maintaining a scalable, high-performance storage infrastructure on your premises is costly. You need to maintain access at all times, with better cost management.
TierPoint also helps many professional services and advisory firms comply with data storage and access regulations such as:
- SOC + HITRUST
Storage as a Service
Upgrade to modern storage technologies offering high availability in a variety of formats and performance levels.
Defend against next-generation cyber threats with a multilayered approach to security. Our IT security services let you customize your security solution to safeguard each layer within your environment.
Leverage innovative cloud technologies to enable artificial intelligence (AI) tools to help streamline the way your data is ingested, updated, and managed – and improve performance and provide accurate real-time data to your staff and clients.
Access best-in-class technology and skill sets with managed IT services – from managed hosting to Managed Office 365 for collaboration, from OS licensing and patch management to application management, and from IT infrastructure monitoring to help desk services.
Simplify IT Infrastructure
Outsourcing technology infrastructure to an IT services company can add resiliency and enhance security while allowing your staff to maintain control. Since moving to TierPoint in 2011, American Customer Care (ACC) has embraced the move to an outsourced Infrastructure as a Service (IaaS) environment:
“We’ve been super happy with everything at TierPoint,” said Rich Hawley, Director of IT Infrastructure Services. “The support team has been great; they continually work with us to support our dynamic environment. We’ve moved our core production to the TierPoint data center, including a Windows-based phone system running on Dell hardware, SIP gateways, voice circuits and data circuits, VMware blade servers, and more.”
In addition to top support and a highly available data center operating environment, American Customer Care achieves cost savings from collocating with TierPoint.
“We’ve seen significant cost savings in terms of circuits, cabinets and hardware, support hours, Internet connectivity, and the power, cooling and other data center infrastructure. In fact, the cost of those items at TierPoint was offset by cancelling a single DS3 circuit with another provider,” Hawley said.
What They Say
The ability to adjust configurations quickly and easily was one of the key requirements for our company. As we have added new clients, TierPoint has made it a simple and cost-effective process to update the infrastructure to support them. At the same time, we oftentimes have new releases of our software that require a quick deployment to ensure uninterrupted service. We’ve found that TierPoint has been able to meet our requirements each time.