Managed Public Cloud

A Managed Public Cloud service provider serves as a valuable partner for companies looking to harness the advantages of the public cloud while minimizing the burden of managing it themselves. They offer expertise, resources, and specialized services to ensure businesses can operate their cloud infrastructure efficiently, securely, and affordably. This allows businesses to concentrate on their core strengths and accomplish their objectives within the public cloud environment.

There are many benefits of using managed public cloud services including resource optimization, cloud cost optimization, scalability, disaster recovery, security and compliance, cloud expertise, cloud adoption, and consistent performance monitoring. However, keep in mind that the benefits you experience are not limited to this and can vary depending on the managed public cloud service provider.

Businesses team up with Managed Public Cloud providers to receive valuable advice and recommendations regarding security, performance, cost, reliability, and operations in the public cloud. By partnering with an MSP, companies gain access to a skilled and certified team of architects and engineers that they may not have internally. This enables them to continually enhance their operations and stay optimized as new features and services emerge.

The cost of managed public cloud services depends on your cloud platform (such as AWS or Azure), the level of support and management needed, the complexity of your environment, and your specific business goals.

As a public cloud reseller and Managed Service Provider (MSP), TierPoint bundles cloud usage with services like consulting, migration, and ongoing management. Customers often benefit from discounted cloud rates, consolidated billing, and a single point of contact for support and optimization.

In many cases, TierPoint can also help you tap into cloud provider funding programs to offset the cost of services such as assessments, migrations, or modernization initiatives.

Pricing models may include a percentage of your cloud consumption, fixed monthly service fees, or tiered support packages based on your needs. For the most accurate estimate, talk to a Managed Service Provider like TierPoint to assess your current environment and goals.

Managed public cloud uses shared infrastructure from hyperscale providers like AWS or Microsoft. This model offers on-demand scalability, geographic reach, and pay-as-you-use pricing, ideal for dynamic workloads or rapid innovation.

Managed private cloud runs on dedicated infrastructure, often hosted in a secure data center, designed for workloads that need greater control, customization, or to meet strict compliance and security requirements.

In both models, a Managed Service Provider (MSP) like TierPoint delivers the management layer: from architecture and provisioning to monitoring, security, and support, so your team can focus on business outcomes instead of day-to-day operations.

Yes, most MSPs offer end-to-end cloud migration services to help businesses move applications and workloads to the cloud. Whether you’re transitioning from an on-premises environment or another cloud platform, an MSP will guide you through every step in the process. This includes assessment, planning, migration, and post-migration optimization to ensure a smooth, secure move with minimal disruption.

Managed Service Providers (MSPs) help ensure security and compliance in public cloud environments by implementing cloud-native best practices, proven security frameworks, and continuous oversight. This includes identity and access management, ongoing threat detection, vulnerability scanning, patch management, and centralized monitoring through tools like Security Information and Event Management (SIEM) systems.

MSPs also help configure your cloud environment to meet industry and regulatory standards such as HIPAA, PCI DSS, GDPR, and SOC 2, ensuring that logging, access controls, encryption, and reporting mechanisms are properly in place. Many providers offer regular compliance assessments, automated alerts, and support for audit readiness, helping your organization stay protected from evolving threats while maintaining adherence to regulatory requirements.

Managed Service Providers (MSPs) may support one or more major public cloud platforms, such as Microsoft Azure, Amazon Web Services (AWS) or Google Cloud, depending on their focus and certifications. Some MSPs specialize in a single platform, offering deep expertise and advanced support capabilities, while others support multi-cloud or hybrid cloud environments to provide flexibility across different infrastructures. If your organization uses multiple cloud platforms or plans to integrate public cloud with on-premises systems, it’s important to choose an MSP with the right mix of experience, tools, and partner relationships to meet your needs.

Yes, you can retain ownership and significant control of your public cloud environments while leveraging managed services. A Managed Service provider (MSP) typically handles day-to-day operations, support, and optimization, but you still maintain full visibility and the ability to customize configurations, policies, and workloads as needed. This level of control can be tailored to your preferences and compliance requirements, giving you the flexibility to stay in control while offloading operational complexity.

Common challenges include managing and optimizing cloud costs, ensuring security and compliance, maintaining high performance and uptime, and keeping up with rapidly changing technologies. Many organizations also face a shortage of in-house cloud expertise and the complexity of monitoring or integrating multiple cloud services. Partnering with a managed service provider can help you overcome these challenges and maximize your public cloud value.