Global Corporate Travel Manager Extends Its Reach Through Migration, Consolidation to TierPoint
CTM was challenged with consolidating and centralizing IT assets and infrastructure from eight newly acquired companies to save staff, equipment and cooling costs.
Introduction
Corporate Travel Management (CTM) provides enterprise customers in 82 countries intimately-personalized travel services and technologies, transparency, ROI and the benefit of their ongoing innovations as an international leader in the travel management industry.
CTM’s IT Manager turned to ePlus, an IT hardware and services VAR to find a prime data center location near its North American headquarters in Woburn, MA, to relocate the IT resources from data centers in three states. CTM leveraged the expertise of their trusted established relationship with ePlus to help guide them toward a suitable service provider to meet their current and future needs.
CTM selected TierPoint and its Andover, MA, facility for security, PCI compliance, and offloading of IT facilities and support duties. This decision was made to allow their team more time to focus on migrating the newly-acquired companies and in tandem, to save time, money, bandwidth and management headaches.
Challenges
CTM, headquartered in Brisbane, Australia, came to the U.S. to grow their organization nation-wide, buying small regional players in the corporate travel sector. This parallels the approach that TierPoint took to expand its business. CTM amassed additional IT assets with each company they purchased. This drove the corporate travel giant to find a secure location to migrate the companies and their technologies efficiently, manage the combined data and applications, and close separate facilities in Alaska, California and Texas. CTM selected ePlus, a leading hardware and infrastructure VAR to guide them in their search.
CTM needed to unify IT resources and hand off support or grapple with managing several distinct IT operations using limited IT staff. At ePlus’ suggestion, CTM looked at TierPoint and three other vendors with data centers in the Woburn, MA, area near its U.S. headquarters. CTM sought a colocation partner with the technical expertise and resources to map and implement a migration to the most suitable data center environment. CTM required a colocation partner with proficiency in migrating data and servers from multiple locations.
Solutions
TierPoint had been fostering a partner relationship with ePlus over the previous year. This was a key win for both ePlus and TierPoint; the experience proved smooth and painless for the new partner and their customer.
“TierPoint has provided first-rate service from top-to- bottom as illustrated by the account team’s responsiveness in getting timely answers to our questions during the evaluation process; the friendly guys providing us seamless access to the facility while maintaining their robust security posture; and the thoughtful gesture of a Site Ops engineer stopping by to ask if we needed anything as we were going live,” said John Hathaway.
TierPoint provided hands and eyes support for CTM’s installation as they do with all colocation services. In addition, the TierPoint team recommended a range of reasonably- priced power options. TierPoint’s PCI compliant data center securely supports CTM travel and leisure customers’ credit card transactions.
Results
By working with TierPoint and ePlus, CTM has centralized equipment, floor space, power and cooling for their entire North American organization, solving the management challenges around diverse locations and time differences in California, Texas and Alaska.
By consolidating their infrastructure into TierPoint’s data center, CTM has eliminated the cost of server room cooling and electricity from occupied office spaces, lessened the number of data connections previously required and reduced the complexity of their network footprint.
At A Glance
Industry
International Corporate Travel and Leisure Services
Technology
Colocation
Data Center Migration
TierPoint Partner
ePlus
Challenge
Offloading management of newly acquired IT resources to enable a smooth migration of data and applications for eight companies.
Solution
Consolidating IT to a central colocation facility with hands-on support and security.
Results
Savings in time, money and person hours, plus the freedom to migrate IT and manage growth.
Website
travelctm.com
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