Updated 1/22/2026
Winter Storm Preparedness
We’re reaching out to customers in regions that may be impacted by the large winter storm expected this weekend.
Our operations teams are actively monitoring weather conditions and we have storm preparedness plans in place to ensure continuity of service. We have taken proactive measures across our data centers to maintain power, connectivity, and on-site staffing as conditions evolve.
At this time, there is no action required from you. However, if you have questions or need assistance, our team is here to help.
Customer Portal: https://services.tierpoint.com/
24/7 Support: (844) 200-8718
We will continue to monitor the situation closely and provide updates if needed.
Thank you for your trust in TierPoint.
Best regards,
Dave Foster
Dave Foster
Chief Data Center Officer
