BancFirst Enhances IT Resiliency Through Colocation with TierPoint
How BancFirst overcame operational efficiency and resiliency challenges through a strategic partnership with TierPoint.
"TierPoint has been an invaluable partner over the years, providing steadfast support for our production and backup environments. Their teams' dedication, from sales to implementation and ongoing maintenance, has given us confidence in the stability and resilience of our operations. As we continue to grow and expand, we look forward to deepening our partnership with TierPoint to ensure strong, support for our future needs.”
Kevin Callahan
CTO at BancFirst
Introduction
BancFirst, headquartered in Oklahoma City, is a premier financial institution with more than 100 branches statewide. Serving both commercial and retail customers, the bank is committed to delivering exceptional financial services while maintaining a strong and reliable IT infrastructure to support its operations and enhance customer experience.
Challenges
BancFirst identified the necessity to update their design and architecture to achieve near real-time data replication, eliminate single points of failure through redundancy, and maintain continuous uptime for uninterrupted operations. This overhaul included constructing a resilient infrastructure, enhancing bandwidth, and adhering to strict compliance and regulatory standards.
Before partnering with TierPoint, BancFirst needed to build out its infrastructure to support its growing IT demands. The major challenges included building a robust infrastructure that could support near real-time replication and redundancy, upgrading bandwidth between data centers to handle growing data traffic, and meeting stringent financial industry compliance and regulatory requirements.
Solution
TierPoint partnered with BancFirst to deliver a high-performance, secure data center strategically situated in Oklahoma City. This facility leverages BancFirst's 10GB circuit to ensure swift and efficient data transmission with minimal latency. The collaboration empowered BancFirst to establish redundancy, sustain high availability, and implement near real-time replication. Additionally, it enabled a comprehensive disaster recovery solution through an active-active configuration, featuring mirrored environments at both BancFirst's headquarters and the TierPoint data center.
BancFirst utilized TierPoint's data center to house identical hardware as their primary data center, enabling an active-active relationship. This setup allowed for near real-time replication and robust disaster recovery capabilities.
Results
The partnership with TierPoint yielded significant benefits for BancFirst, enhancing their ability to provide essential financial services such as lending and mortgages to their customers. The robust data center solution supports BancFirst's internal teams, enabling them to deliver these services to end –users effectively and efficiently. BancFirst runs quarterly disaster recovery tests on all critical systems, ensuring data validation and operational resiliency for all their network-based applications. The solution provided by TierPoint ensured steady uptime, meeting BancFirst's strict demands for reliability and allowing uninterrupted access to financial services.
The collaboration with TierPoint strengthened over the years, providing consistent support and competitive pricing, which ultimately translates to better service and potentially more competitive rates for BancFirst's customers. The long-term relationship with TierPoint has provided BancFirst with a reliable partner for their IT infrastructure needs, ensuring continued operational excellence in delivering financial products and services.
Immediate improvements in data replication, redundancy, and uptime were realized, enhancing BancFirst's ability to serve its customers effectively. This means faster processing of loan applications, more secure handling of sensitive financial data, and reliable access to mortgage services for customers.
BancFirst's partnership with TierPoint has been instrumental in modernizing their IT operations and achieving their mission of providing exceptional financial services for many decades. The robust infrastructure, real-time replication, and reliable uptime have ensured that BancFirst can meet the needs of its employees and customers, maintaining a competitive edge in the financial industry.
At A Glance
Industry
Financial Services
Technology
Colocation/Data Center Services
Challenges
BancFirst recognized the need to modernize their design and architecture to ensure near real-time data replication, redundancy to eliminate single points of failure, and continuous uptime for improved operational efficiency. This transformation involved building a robust infrastructure, upgrading bandwidth, and meeting stringent compliance and regulatory requirements.
Solution
TierPoint provided BancFirst with a strategically located, secure data center in Oklahoma City. This facility features low latency and high performance, utilizing the client's 10GB circuit for seamless data transfer. This partnership enabled BancFirst to achieve redundancy, maintain steady uptime, and implement near real-time replication and robust disaster recovery through an active-active setup with identical environments at both their HQ and the TierPoint data center.
Results
The partnership with TierPoint enabled BancFirst to achieve dependable service continuity, conduct quarterly disaster recovery tests, and realize immediate improvements in data replication, redundancy, and operational resiliency, thereby ensuring long-term IT infrastructure reliability and enhanced customer service.
Website
https://www.bancfirst.bank/
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