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Data Center Monitoring

What is Data Center Monitoring?

Data center monitoring is the continuous process of observing, tracking, and managing critical systems and infrastructure inside a data center, including hardware and software, network infrastructure, power and cooling systems, as well as the data center’s security posture against both digital and physical threats.

 

Data center monitoring involves the use of specialized software and hardware-based sensors to track metrics like temperature, energy consumption, CPU and memory usage, network speed, and application performance. The most advanced data centers use software tools to track these metrics over time, establish baseline value for critical metrics, and automatically generate alerts when anomalous activity is detected or certain thresholds for critical metrics are breached. Data centers can also use AI-powered predictive analytics to anticipate potential issues before they arise.

 

The ultimate goal of data center monitoring is to ensure business continuity, security, and operational efficiency for customers of the data center. A robust approach to data center monitoring allows data center engineers and technical staff to rapidly detect, diagnose, and remediate operational challenges before they negatively impact customer experiences.

4 Types of Data Center Monitoring You Should Know

IT Infrastructure Monitoring

IT infrastructure monitoring focuses on measuring and tracking the performance and availability of both hardware and software components in the data center. This includes physical servers, data storage systems, and network devices, as well as software databases and applications. It can also include cloud infrastructure monitoring in hybrid cloud environments.

 

IT infrastructure monitoring helps data center engineers isolate performance bottlenecks, optimize resource usage, and rapidly detect hardware/software failures to prevent outages and ensure high service availability.

Environmental Monitoring

Environmental monitoring focuses on measuring and tracking environmental conditions inside the data center, including factors like temperature, humidity, airflow, power consumption, and cooling system efficiency. Environmental monitoring also involves directly monitoring the health and performance of power and cooling systems.

 

Environmental monitoring helps data center operations teams plan proactive maintenance, respond rapidly to address power/cooling failures, and prevent interruptions to power supply or cooling inside the data center that could result in unplanned operational downtime or equipment damage.

Cyber Security Monitoring

Cyber security monitoring focuses on proactively detecting and responding to potential cyber threats against IT systems, networks, hardware devices, or workloads deployed inside the data center. The most sophisticated data centers manage cyber security monitoring through a Security Operations Center (SOC) where dedicated security personnel use specialized software tools to identify, investigate, and remediate potential cyber threats.

 

Cyber security monitoring helps data center operators ensure business continuity for customers with mission-critical workloads, ensure the confidentiality, integrity, and availability of sensitive data, prevent data breaches, and support compliance with local data security & privacy regulations.

Physical Security Monitoring

Physical security monitoring focuses on regulating or controlling physical access to the data center to protect against any unauthorized data access, equipment theft, or vandalism that could result in financial losses, data breach, or service interruptions for customers.

 

Physical security monitoring ensures that only authorized personnel are permitted inside the data center. Preventing unauthorized access to the data center helps protect valuable infrastructure and hardware against theft and vandalism attacks while further insulating customers against data theft.

How Does Data Center Monitoring Work?

Hardware Monitoring

Data center engineers use specialized software solutions like Nagios, SolarWinds, Datadog, or New Relic to monitor the health and performance of hardware devices inside the data center. These tools are commonly used to monitor metrics like CPU load, memory usage, disk I/O, network speed/bandwidth, and overall hardware performance. 

 

Data center monitoring software solutions can be configured to send automated alerts when thresholds for certain critical metrics are breached, which often indicates a hardware failure or performance issue. Some data centers use predictive analytics to anticipate hardware failures before they happen and better target their proactive maintenance efforts to prevent service interruptions.

Environmental Monitoring

Data center engineers install connected physical sensors throughout the data center to continuously monitor environmental conditions at various locations throughout the facility. These sensors track metrics like temperature, humidity, and power flow, then feed the information to environmental monitoring software systems that provide data center engineers with a unified real-time view of conditions inside the data center.

 

Just like hardware monitoring tools, environmental monitoring software can be configured to alert on out-of-range conditions, giving data center technicians the opportunity to address environmental issues in the data center before they result in unplanned downtime.

Cyber Security Monitoring

Data center security experts use specialized software tools to continuously monitor network traffic, system logs, and user behavior for suspicious or anomalous activity that could indicate a cyber threat. These may include:

 

  • Security Information and Event Management (SIEM) - SIEM software tools collect and aggregate security log data from across the network, then analyze it for Indicators of Compromise (IoCs) that could signal a cyber attack.
  • Intrusion Detection/Prevention Systems (IDS/IDP) - IDS and IDP software tools analyze network traffic to detect and block malicious actors attempting to gain unauthorized access to secure networks and systems.
  • Security Orchestration, Automation, and Response (SOAR) - SOAR platforms help data center engineers automate some aspects of responding to a security incident, such as blocking suspicious IP addresses or isolating compromised systems from the network.
  • Threat Intelligence Feeds - Threat feeds provide data center engineers with the latest information on emerging cyber threats.
  • Vulnerability and Patch Management Solutions - Data center security teams use vulnerability management software tools to scan their IT infrastructure for software vulnerabilities and install patches to prevent their exploitation by digital threat actors.

 

Data center consolidation reduces your organization’s cyber attack surface and makes it easier to protect your data and assets with data center monitoring.

Physical Security Monitoring

Data centers deploy a variety of physical security measures to monitor, track, and control physical access to the data center. These include:

 

  • Access Control Systems - Data centers often implement access controls with PIN, RFID keycard, or biometric authentication. These systems automate the process of logging all personnel who enter the data center.
  • Visitor Management Protocols - Data centers implement visitor management protocols like mandatory identity verification, sign-in/sign-out, and security escorts to prevent any unauthorized activity by someone visiting the facility, such as an external contractor, customer, consultant, or auditor.
  • Video Surveillance - Video surveillance systems are installed throughout data centers and may be monitored in real-time to detect any suspicious activity.

Alarm Systems - Data centers use door alarms, motion sensors, glass-break sensors and other physical sensors to rapidly detect and respond to physical security breaches.

Why is Data Center Monitoring Important?

Optimizing Workload Performance

By continuously monitoring CPU, memory, and storage usage, data centers can identify performance bottlenecks and implement strategies to reduce latency and improve workload performance for customers.

Accelerating Incident Response

Continuous and proactive monitoring of a data center’s IT infrastructure, environmental conditions, and security posture enables earlier detection of hardware failures, software bugs, and physical or cyber threats. 

 

Timely alerting on operational threats helps accelerate the incident response process and reduces Median Time to Resolution (MTTR).

Preventing Operational Downtime

Preventing operational downtime is a critical objective for data center operators. Continuous and proactive data center monitoring gives operators the best opportunity to identify and remediate hardware/power failures, software bugs, and security incidents before they cause service disruptions that negatively impact the customer experience.

Safeguarding Sensitive Data

Continuous security monitoring enables faster detection of suspicious network activity, anomalous user behavior, unauthorized data exfiltration, and other indicators of an unfolding data breach. From there, data center operators can respond quickly and decisively to prevent sensitive data from being compromised.

Controlling Costs

Data center monitoring provides valuable insights into power consumption, resource utilization, and capacity planning. Data center operators can use this information to optimize resource utilization, eliminate inefficiencies, and generate cost savings that may be passed on to customers.

Enabling Disaster Recovery

Effective data center monitoring helps ensure that back-up systems and failover mechanisms remain operational to support critical disaster recovery capabilities for customers. 

Data Center Compliance

Effective data center monitoring is often necessary to achieve and maintain data center compliance standards related to data privacy and security, such as ISO 27001, PCI DSS, HIPAA, HITRUST, and others.

6 Data Center Monitoring Tools You Should Know

Nagios XI

Nagios XI is an open-source IT infrastructure monitoring software tool. With Nagios, data center operators can continuously monitor the performance and health status of network devices, system and event logs, applications, and web services through a single pane of glass. 

SolarWinds Orion

Solarwinds Orion is a scalable IT infrastructure monitoring platform that consolidates a range of monitoring capabilities into a single comprehensive view of any on-prem, hybrid, or SaaS environment. SolarWinds Orion can be used to monitor network and web performance, applications and cloud services, storage resource utilization, user behavior, and more.

Zabbix

Zabbix is an open-source distributed monitoring solution that can be deployed on-prem or in the cloud. Zabbix provides comprehensive data center monitoring capabilities with the flexibility to monitor local infrastructure, cloud deployments, websites and APIs, applications, cloud services, and even IoT devices and sensors.

ManageEngine OpManager MSP

OpManager MSP is an IT infrastructure monitoring software that data center operators use to track the performance of network devices, physical and virtual servers, storage devices, and large distributed networks. OpManager MSP was purpose-built for managed service providers (MSPs), with built-in features like multi-tenant support, customer-based grouping, and customer dashboards that offer comprehensive visibility of network health and performance for individual customers in the data center.

Datadog

Datadog is a cloud-based networking monitoring and security solution that captures and analyzes log data to enable network observability. Datadog capabilities include log management, network and security monitoring, real user monitoring (RUM), serverless monitoring, and application performance management.

New Relic

New Relic is a comprehensive observability platform with 30+ differentiated capabilities that encompass application performance management, security, digital experience monitoring, IT infrastructure monitoring, log management, and artificial intelligence.

Optimize and Secure Critical Workloads with Data Center Monitoring from TierPoint

TierPoint provides comprehensive data center services, empowering our customers with modern digital infrastructure, expert solutions, and robust managed services that drive business growth.

 

TierPoint’s comprehensive approach to data center monitoring helps us deliver high uptime and availability for our customers by rapidly detecting and remediating equipment issues, network performance bottlenecks, and security incidents throughout our network of 40+ data centers.

Ready to learn more?

Book an intro call with us to discover how TierPoint can help secure and optimize your critical workloads with comprehensive data center monitoring in our state-of-the-art colocation facilities.